Return Policy

Updated Nov 22, 2024

1.     Summary

a.     Sarah’s Zines is constantly improving to bring the best quality of items to our readers. If you are unsatisfied with your purchase we offer free replacement or store credit within 30 days of purchase.

b.     This return policy applies to online purchases only. See Return Policy for more details.

2.     Refund Process

a.     To make a return:

            i.     Have proof of purchase

          ii.     Have photos of items after delivery

b.     Submit these documents to sarahszines@gmail.com and make a request

3.     Refund Period

a.     Refunds are available 30 days after purchase.

b.     Refunds requested after this time may be denied.

4.     Return Cost

a.     We offer free replacement for items that have arrived damaged.

b.     For those unsatisfied with their purchase, a return can be made in the form of store credit. No need to physically return the items.

c.     Unfortunately, Sarah’s Zines is unable to cover any shipping costs related to returns. Physical return or exchanges are available at the customer’s expense and will be processed once the items have been received.

5.     Non-Refundable Product

a.     Custom orders and wholesale orders are non-refundable.